At Fundi Flani, accessible from https://fundiflani.co.ke, one of our main priorities is the privacy of our visitors and directory members. This Privacy Policy document contains types of information that is collected and recorded by Fundi Flani and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@fundiflani.co.ke.
1. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
2. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
For Visitors/Homeowners:
If you contact us directly or use our directory search, we may collect your IP address, browser type, search queries, and contact details (if you fill out our contact forms). We do not collect payment details or sensitive personal details from casual visitors.
For Handymen / Service Providers (Fundis):
To register as a provider on our directory, we collect details necessary to build your public listing, including:
- Business Name or Full Name
- Contact Information (Phone number, Email, Website link)
- Location Details (County, City/Borough, Street address)
- Professional specialties and category tags
- Profile logos and project photos
- Working hours, pricing level, and professional bio
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our directory platform.
- Improve, personalize, and expand our website features.
- Understand and analyze how visitors interact with listing profiles.
- Develop new search filters, categories, and site capabilities.
- Display listing details publicly to allow homeowners to make direct contact.
- Send notifications, security alerts, and support messages.
- Find and prevent directory fraud or listings abuse.
4. Public Display of Directory Information
Please be aware that by listing your services on Fundi Flani, your professional profile details—including your name, phone number, address, specialties, photos, and ratings—are publicly available on the internet. This is by design, to enable prospective clients to reach you. If you wish to hide or delete your profile, you can request removal at any time by emailing us at privacy@fundiflani.co.ke.
5. Cookies and Web Beacons
Like any other website, Fundi Flani uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
6. Third-Party Privacy Policies
Fundi Flani's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers/services (e.g. Google Analytics or map APIs) for more detailed information.
7. Data Protection & Deletion Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your profile and personal data from our directory.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@fundiflani.co.ke.
8. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Fundi Flani does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
9. Contact Us
If you have any questions or feedback about this Privacy Policy, please reach out to us at:
- Privacy Queries: privacy@fundiflani.co.ke
- General Contact: info@fundiflani.co.ke